PRIVACY POLICY

This Privacy Policy explains how BONVIBEMART handles personal information across its lifecycle — from collection and use to retention, transfer, and deletion.

How we collect and why it matters
We collect personal information directly from you when you place an order, process a payment, arrange delivery, or request a return. This includes your name, shipping address, and email address. These details are necessary to complete your transaction and fulfill your purchase. When you visit our website, we also record technical data — such as your IP address, browser type, and operating system — to maintain site functionality, monitor performance, and better understand how the site is used.

How we use what we collect — and what we don’t do
We use your name, shipping address, and email address solely to process and deliver your order, handle returns, and manage related customer service inquiries. Technical data helps us identify usage patterns and refine site operations. We do not repurpose this information for unrelated functions. Email marketing occurs only where permitted by law and only with your consent where legally required. You may opt out of marketing emails at any time.

How consent works — and how you control it
You give consent by providing personal information for core transactional purposes: placing an order, processing payment, arranging delivery, or requesting a return. For uses beyond those — like marketing communications — we request separate consent where mandated by law. You retain full control: you may withdraw previously granted consent at any time by contacting cs@bonvibemart.com. We will act on your request in line with applicable legal requirements.

What happens to your information over time
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and accounting obligations. No fixed retention period is defined in advance, as duration depends on the nature of the data and applicable legal requirements. Upon request and subject to applicable law, we may delete or update your personal information.

Transfers during business changes
If BONVIBEMART undergoes a merger, acquisition, restructuring, sale of assets, or similar transaction, your personal information may be transferred as part of that process. Any such transfer will comply with applicable legal requirements.

How updates to this policy are communicated
We may revise this Privacy Policy to reflect changes in law, business operations, or service offerings. Each updated version takes effect immediately upon publication on https://www.bonvibemart.com/. For significant changes — such as modifications to how we collect, use, or disclose personal information — we may provide additional notice through the website.

Your actions and how to take them
Subject to applicable law, you may request access to, correction of, updating of, or deletion of your personal information held by BONVIBEMART. You confirm, by using this website, that you have reached the age of majority in your jurisdiction or have authorization to permit minors under your care to use the site.

To exercise any of these rights or ask a question about how your information is handled, contact cs@bonvibemart.com. We will respond in accordance with applicable legal requirements.